1. Information We Collect
We may collect the following categories of information when you use MyInfluencerLab:
- Account details such as first name, surname, email address, password hash, country, phone number, birth date, and gender data you choose to provide.
- Creator profile and performance data such as handle, platform, niche, followers, likes, comments, views, posting frequency, and report inputs.
- Workspace content such as saved creator reports, media kits, pricing calculations, subscriptions, and brand deal tracker records.
- Technical information such as browser user agent, IP address, session activity, and request logs needed to operate and secure the service.
2. How We Use Information
We use collected information to operate, maintain, and improve the MyInfluencerLab platform. This includes:
- Creating and securing user accounts and active sessions.
- Generating creator pricing calculations, creator reports, media kits, and other creator workflow tools.
- Saving workspace history so logged-in users can revisit reports, calculations, and deal records.
- Supporting billing-tier access rules, feature gating, and product operations.
- Monitoring availability, preventing abuse, and diagnosing platform issues.
3. Cookies and Session Data
MyInfluencerLab uses session cookies to keep users signed in and protect authenticated product features. These cookies are used for account access and do not replace a broader analytics or advertising cookie program.
4. Sharing and Disclosure
We do not sell personal information. We may disclose information when reasonably necessary to:
- Comply with applicable law, regulation, or legal process.
- Protect the rights, safety, and security of MyInfluencerLab, our users, or the public.
- Support service providers used to host or operate the platform, subject to appropriate confidentiality and processing controls.
5. Data Retention
We retain account and workspace data for as long as reasonably necessary to provide the service, maintain records, resolve disputes, and meet legal or operational obligations.
6. Your Choices
You may request account updates or deletion by contacting us. Depending on your location, you may also have rights relating to access, correction, deletion, or restriction of certain personal information.
7. Security
We use reasonable technical and organizational measures to protect account credentials, sessions, and stored creator data. No system can be guaranteed completely secure, so users should also use strong passwords and safeguard account access.
8. Contact
For privacy questions or requests, contact support@myinfluencerlab.com.